What's new with Broad Impact Group
That's right! We've changed our name to Broad Impact Group! Our new website is at: www.broadimpact.net. We're very excited about our new branding and look and we hope you do, too. We'll be building our website up more over the coming months, including more information of who we are and what energizes us to do what we do. We'll send out another update soon.
As you might have guessed, we all have new email addresses. Just as our website domain changed, our email addresses have, as well. Same format; different web domain (ie. email@example.com is now firstname.lastname@example.org).
Another important change for us is that we are now channeling all support communications through our new support website: http://support.broadimpact.net. If you have not done so already, please sign-up for a free, secure support account with us here. All support questions, issues and tickets must be opened through http://support.broadimpact.net, going forward. The only exception to this is if we are currently working a large project for you, in which case we will use our project management software, Basecamp, for the project. With these tools, we hope to be able to serve you more efficiently.
We need your help and we're willing to pay you! We're giving out $50 credits to the first two clients and $25 credits to the remaining clients that respond using the following simple instructions. Please weigh in at http://www.getsatisfaction.com/broadimpact. Click on "I'm a customer" in the right-hand column. We'd love your suggestions, feedback, and overall good words! We want to hear from you so that potential new clients can hear what you like about us. If you ever have any feedback that is anything other than A+ positive, we want to know first. We ask you to email us at email@example.com so that we have the opportunity to serve you.
We're looking forward to our continued business relationship. We appreciate you.
All the best,
The Broad Impact Group
Simple Solutions. Big Impact.
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